1. Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order has shipped, including your tracking number.
2. Shipping Times
Delivery times vary by location:
- Domestic orders: 5–10 business days
- International orders: 10–20 business days (depending on customs and local delivery services)
Please note: During high-demand seasons or promotions, shipping may take slightly longer.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and chosen delivery method.
We occasionally offer free shipping on select promotions — keep an eye on our announcement bar or email newsletters for updates.
4. Tracking Your Order
Once your order ships, you’ll receive a tracking link via email so you can monitor its progress in real time.
5. Lost or Delayed Packages
CNSSTNT is not responsible for delays caused by customs, incorrect addresses, or courier issues.
If your order is lost or significantly delayed, please contact us — we’ll work with the carrier to find a solution.
6. Customs & Duties (International Orders)
International customers are responsible for any customs fees, import taxes, or duties charged by their country.