Frequently Asked Questions (FAQs)

Ordering & Products

Q: Where are your products made and shipped from?
A: All our products are made to order with high-quality printing and materials. We work with trusted fulfillment partners who ship from multiple locations worldwide to ensure fast delivery.

Q: Do you offer custom designs or personalization?
A: Currently, we don’t offer custom orders. Every item is designed exclusively by the CNSSTNT team to bring you unique, mind-bending apparel.

Q: How do I find my correct size?
A: Each product page includes a detailed size chart. Please check measurements carefully before placing your order, as all items are made to order.

Q: What printing method do you use?
A: We use high-quality sublimation printing that ensures vibrant colors and lasting prints — perfect for our CNSSTNT patterns.


Shipping & Delivery

Q: How long does shipping take?
A: Production usually takes 2–5 business days, and shipping time varies between 5–15 business days, depending on your location.

Q: How can I track my order?
A: Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to follow your delivery progress.

Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping rates and times depend on your region.


Payments & Returns

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.

Q: Can I change or cancel my order after placing it?
A: Because all items are made to order, we can only make changes within 12 hours of placing your order. Please contact us immediately if you need to adjust something.

Q: What is your return policy?
A: Since all products are custom made, we only accept returns for damaged, defective, or incorrect items. If there’s an issue, contact us within 7 days of delivery, and we’ll make it right.


Other Questions

Q: Are your colors and prints exactly like the photos?
A: We do our best to represent designs accurately, but slight color variations can occur due to lighting and monitor differences — part of the charm of psychedelic fashion!

Q: How should I wash my hoodie or hat?
A: For best results, machine wash cold, inside out, and hang dry. Avoid bleach or ironing directly on the print.

Q: How can I contact support?
A: You can reach us anytime at cnsstntco@gmail.com, and our team will respond within 24–48 hours.